This excerpt is from a letter sent directly to Angie's List; you can read the letter in its entirety by selecting View Actual Testimonial at right.

I called 3 home repair companies, all with good recommendations from Anqie's List. One never returned my call. One returned my (second) call to him and sent out a young man accompanied by his girlfriend... He did not seem very interested. Be said he would "get back to me''. He never did.

In marked contrast , Bob Gallese of One Man and a Hammer returned my call promptly and quickly came to the house himself. We walked through and I gave
him the inspection report. It was obvious I was a very upset and confused person, feeling overwhelmed by the situation I found myself in. Mr. Gallese
was both kind and professional. He made helpful suggestions and said his work people could be out promptly to begin the work. I thankfully turned the
whole messy situation over to him.

...The workers were actually engaged in a situation that frequently called for problem-solving and trial and error approaches, and they were methodical and thoroughly reliable and trustworthy. I came to value their company as my days passed in a house that did not feel at all like the home I thought I was coming to. They were all consistently patient, kind and helpful to me. The good work, and obvious integrity, of all these people were a comfort to me...

Many Thanks,
Pat & Charles Whitaker

Dear Bob,

Just sending you a little note to let you know how PROUD you make us feel by using our beautiful kitchen for the cover of your new pamphlet. I still can't believe that this is OUR kitchen! You guys are awesome!

Sincerely,

-Ron & Jackie

Hi, Bob.  Thanks again for a great job.  Love the ceiling fan in both the kitchen and bath.  We just need our house key back, and the bill.  Thank you very much for the prompt and excellent service.  I tell a lot of people about your company.

-Brian and Lori

Dear Bob,

When we bought this old house 20 years ago we really underestimated the multitude of problems that came with it.  We were also inexperienced in hiring contractors/tradesmen, etc.  We could make a very
funny sitcom using some of our adventures.  But, over the years, we have found wonderful, reliable, competent professionals who have been enormously
helpful.  We have also learned the hard way to be wary.  I am delighted to say that you and Bill are solidly in the category of wonderful, skilled and
reliable.

Gordon and I hope you and your company have a long and successful life - we can't imagine it would be otherwise.

Gratefully,

Selene

P.S.  I can't tell you how much I enjoy Bill.  He is so friendly, cheerful, thorough and excellent at what he does.  Thanks!!

Hi, Bob.  As requested, here is a copy of the report we sent to Angie's list.

We are truly enjoying the magnificent deck you and your talented craftsmen built for us.  Please feel free to show our deck to your prospective customers.

Best regards to you and "the guys".

- Lynn and Barry, too!

Dear Bob,

Thank you so much for all the work you and your crew did for our home so far!  We love our new main bathroom and our showcase kitchen.  I never
imagined the kitchen looking so beautiful!  Your crew did an outstanding job!  We could not be any happier with our kitchen.  Thank you and I hope that we weren't too big of a pain and that you will continue to work for us!  I would like very much to refer you to all of our friends and neighbors, if you don't mind!?!

Also, thank you for adding those little extras that we requested for example the oak trim in the closet when I told Bill that I would like white, etc.  Thank you for responding to every request and need.  I would
like to add my highest ratings for your company on the Angie's List and please pass on to Scott, Mike, Todd, Bill and the others (whose names I don't remember) that we are extremely pleased with their work!  Lily and Lexy will miss you guys!!!

Thanks a million and we look forward to many more projects together!

Sincerely,

Brenda

Dear Bob & Staff,

I am truly blessed to have found you folks for my needed work.  Thanks again for your response in a timely manner.

Sincerely,
Dannie

Bob & Joelle,

I just wanted to take a minute to say THANK YOU for all your help with the goofy last minute conditions and hoops that you have had to satisfy and jump through. You have set the example to me of a team committed to doing whatever it takes to get the job done. I am certain that it is that same spirit that has lent to your success with your business and made you a multi year recipient of the super service award from Angie's List. I would like to recommend you as the preferred contractor...

Sincerely,
Rick

  
Winners in 14 Categories!
Award Winners in 2008 and 2007!