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This excerpt is from a letter sent directly to Angie's
List; you can read the letter in its entirety by
selecting View Actual Testimonial at right.
I called 3
home repair companies, all with good recommendations
from Anqie's List. One never returned my call. One
returned my (second) call to him and sent out a young
man accompanied by his girlfriend... He did not seem
very interested. Be said he would "get back to me''. He
never did.
In marked contrast , Bob Gallese of One Man and a
Hammer returned my call promptly and quickly came to the
house himself. We walked through and I gave
him the inspection report. It was obvious I was a very
upset and confused person, feeling overwhelmed by the
situation I found myself in. Mr. Gallese
was both kind and professional. He made helpful
suggestions and said his work people could be out
promptly to begin the work. I thankfully turned the
whole messy situation over to him.
...The workers were actually engaged in a situation
that frequently called for problem-solving and trial and
error approaches, and they were methodical and
thoroughly reliable and trustworthy. I came to value
their company as my days passed in a house that did not
feel at all like the home I thought I was coming to.
They were all consistently patient, kind and helpful to
me. The good work, and obvious integrity, of all these
people were a comfort to me...
Many
Thanks,
Pat & Charles Whitaker
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Dear Bob,
Just
sending you a little note to let you know how PROUD you
make us feel by using our beautiful kitchen for the
cover of your new pamphlet. I still can't believe that
this is OUR kitchen! You guys are awesome!
Sincerely,
-Ron &
Jackie |
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Hi, Bob. Thanks again for a great job. Love the
ceiling fan in both the kitchen and bath. We just need
our house key back, and the bill. Thank you very much
for the prompt and excellent service. I tell a lot of
people about your company.
-Brian and Lori |
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Dear Bob,
When we bought this old
house 20 years ago we really underestimated the
multitude of problems that came with it. We were also
inexperienced in hiring contractors/tradesmen, etc. We
could make a very
funny sitcom using some of our adventures. But, over
the years, we have found wonderful, reliable, competent
professionals who have been enormously
helpful. We have also learned the hard way to be
wary. I am delighted to say that you and Bill are
solidly in the category of wonderful, skilled and
reliable.
Gordon and I hope you and your company have a long and
successful life - we can't imagine it would be
otherwise.
Gratefully,
Selene
P.S. I can't tell you how much I enjoy Bill.
He is so friendly, cheerful, thorough and excellent at
what he does. Thanks!! |
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Hi, Bob. As requested, here is a copy of the report we
sent to Angie's list.
We are truly enjoying the magnificent deck you and your
talented craftsmen built for us. Please feel free to
show our deck to your prospective customers.
Best regards to you and "the guys".
- Lynn and Barry, too! |
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Dear Bob,
Thank you so much for all
the work you and your crew did for our home so far! We
love our new main bathroom and our showcase kitchen. I
never
imagined the kitchen looking so beautiful! Your crew
did an outstanding job! We could not be any happier
with our kitchen. Thank you and I hope that we weren't
too big of a pain and that you will continue to work for
us! I would like very much to refer you to all of our
friends and neighbors, if you don't mind!?!
Also, thank you for adding those little extras that we
requested for example the oak trim in the closet when I
told Bill that I would like white, etc. Thank you for
responding to every request and need. I would
like to add my highest ratings for your company on the
Angie's List and please pass on to Scott, Mike, Todd,
Bill and the others (whose names I don't remember) that
we are extremely pleased with their work! Lily and Lexy
will miss you guys!!!
Thanks a million and we look forward to many more
projects together!
Sincerely,
Brenda |
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One Man and a Hammer is the answer to the dreams of
every woman who thought of a butter knife as a
screwdriver and a shoe heel as a hammer. Because he's
friendly, honest, and respectful. I have retained the
services of Mr. Gallese for everything from installation
of new outer doors, to attic insulation to the
insulation of over 500 sq ft of Pergo wood flooring. No
other firm comes close to his exacting standards and
more-than-fair pricing. This fall season calls for new
kitchen countertops, and I wouldn't trust anyone else
for the job!
Anneliese P., Mentor, OH |
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I am pleased with the job that was done. I think the
worker did a very professional job.
-Jennie |
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Thanks, Bob. The guys were great and the job is, too!
-Sonja |
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Dear Bob & Staff,
I am truly blessed to have found you folks for my needed
work. Thanks again for your response in a timely
manner.
Sincerely,
Dannie |
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Bob & Joelle,
I just wanted to take a minute to say THANK YOU for all
your help with the goofy last minute conditions and
hoops that you have had to satisfy and jump through. You
have set the example to me of a team committed to doing
whatever it takes to get the job done. I am certain that
it is that same spirit that has lent to your success
with your business and made you a multi year recipient
of the super service award from Angie's List. I would
like to recommend you as the preferred contractor...
Sincerely,
Rick |
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PRIDE & PASSION... Is there any other way? |
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With over 30 Years in the remodeling industry we understand what the customer doesn’t want…headaches! |
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Multi-year Angie’s List Super Service Award Winner!
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~AND~
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verify BBB accreditation and to see a BBB report

~AND~
PROUD RECIPIENTS
OF THE
2009 & 2010 "PROFESSIONAL REMODELER OF THE YEAR"
AWARD

As Recognized by the Professional
Remodelers of Ohio
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Now accepting payments online
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